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Classic Brogue

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Product Details
Delivery and Returns

Standard: £3.95 or FREE when you spend £50
Delivered within 3 - 5 working days Royal Mail tracked. During Sale orders may take longer to arrive.

Click & Collect options: Crew Stores: FREE
Orders will arrive within 2-3 working days. During Sale orders will arrive within 3-5 working days. On a Bank Holiday weekend, orders after 5.30pm Friday will arrive in store by the following Wednesday.

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Hermes Parcel Shops: FREE when you spend £50 or more.
Orders will arrive within 2-3 working days. We’ll email you to inform you of the progress of your delivery and to let you know when the parcel is ready for collection. When visiting us to collect your parcel, please remember to show your email / text proof of purchase, along with a proof of ID. Next Day: £5.95
Order by 5.00pm Monday-Thursday. Orders placed after 5.00pm Thursday will be delivered on the following Monday.

Saturday: £7.95
Order by 5.00pm Friday for delivery on Saturday.

Express Monday: £5.95
Order by 12pm on a Sunday for delivery on the Monday.

International - Click here for full details.

We can exchange or refund undamaged items within one month.
Click here for more information.

"Faulty Design"
Unfortunately, my first order of these shoes arrived and after wearing twice the heel detached as the glue failed. I assumed this was an individual fault and had a second pair delivered as a replacement. The same fault happened again, which I was really disappointed with.

Unusually for Crew, the quality of the shoes was very disappointing, as was the customer service. I have returned the shoes and still have not received full payment, 21 days after they were received by the warehouse. The contact I have had as well has not adequately sorted the issue to a level I would expect of Crew.

Still waiting on my refund...
Would you recommend it? No
How was the sizing? True to size
Alex Layzell, 27th May 2020
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