DELIVERY & COLLECTION

We always aim to pack and despatch your order as quickly as possible, although our warehouse team are currently operating with reduced staff in order to follow Covid guidelines and so our standard delivery timings have increased to 5-8 working days. We're sorry, this is longer than we'd like to offer you, but thank you for your patience and understanding.

Once your order is ready, we’ll send an email confirming all the details of your delivery including carrier and tracking information – and we won’t charge your credit or debit card until this is done.

Further information on each of our delivery options:

UK Delivery Options:

Standard delivery £3.95 (free when you spend £30 or more)
Your order should be with you within 5-8 working days but may take a little longer if carriers are particularly busy or during our busy Sale periods. Thank you in advance for your patience with this.
 

Next day delivery £4.50
Order by 2pm Mon-Thurs and receive your order the following day. Excludes Salcombe Gin products.

Express Saturday Delivery £7.95
Order by 2pm Friday and receive on Saturday. Excludes Salcombe Gin products.

Our express services are only available to addresses within England, Wales and Scotland (excluding Scottish Highlands & Islands: HS, IV, KA, KW, PA, PH, ZE).
When placing an order for delivery within Northern Ireland, UK should be selected as the delivery country. If Next Day is then selected, delivery to Northern Ireland will take 2-3 working days.

 

Click & Collect

  • Crew Clothing Stores: FREE delivered within 2-3 working days.
  • Hermes Parcel Shops: £3.50 (free when you spend £50 or more) delivered within 3-5 working days.
  • For both Click and Collect options, as soon as your order arrives in store we'll send an email to let you know that it's ready for collection. When collecting your parcel, please remember to bring with you the payment card used, or valid photo ID for PayPal
     

 

Gift Cards 

  • These can be bought instore or delivered for free.
  • Standard UK Delivery via Royal Mail tracked : 2 - 4 working days (Mon-Fri excluding public holidays)
  • Standard Europe Delivery: 5 - 7 working days (Mon-Fri excluding public holidays)
  • Standard Rest of the World Delivery: 7 - 12 working days (Mon-Fri excluding public holidays)



International Delivery

  • EU express delivery £9, 1-2 working days via Fedex
  • Rest of world standard delivery £15.95; we are experiencing delays so please allow up to 20 days
  • Rest of world express delivery £22.95, 3-5 working days
  • Local import duties and charges may apply. Please contact your local customs office for more information.
  • Unfortunately Salcombe Gin products are not available for international delivery.


Express deliveries are sent via Fedex and require a signature upon delivery. (Deliveries with Fedex cannot be made to BFPO or PO Box addresses, Russian Federation, Monaco, Tenerife or Mallorca.) 



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