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DELIVERED ON THE NEXT WORKING DAY (MON - FRI ex. bank holidays)
DELIVERED ON SATURDAY
£5.95 - £15.95
STANDARD OPTIONS: CAN TAKE 5-12 WORKING DAYS EXPRESS OPTIONS: CAN TAKE 2-5 WORKING DAYS
GIFT CARD DELIVERY
UK: 2-4 WORKING DAYS EUROPE:5-7 WORKING DAYS REST OF THE WORLD: 7-12 WORKING DAY
CLICK & COLLECT
FREE to Crew Stores.
£3.50 to other Click & Collect locations. FREE when you spend £50.
*Due to the closure of stores from Thursday 5th November, delivery to Crew stores is temporarily unavailable.*
2-3 WORKING DAYS.
We always aim to pack and despatch your order as quickly as possible. Once it’s ready, we’ll send an email confirming all the details of your delivery including carrier and tracking information – and we won’t charge your credit or debit card until this is done.
Further information on each of our delivery options:
UK Delivery Options*:
FREE when you spend £30 or more.
Delivered within 5-8 working days by Royal Mail Tracked. During busy Sale periods, delivery may take up to 5-9 working days.
*For Scottish Highlands and Offshore Islands please allow an additional day in lead time (postcodes: JE, GY, all HS, IV55 – IV56, KA27 – KA28, KW15 – KW17, PA41 – PA49, PA60, PA61 – PA78, PH41 - PH44, All ZE, All IM, TR21 - TR25)
Click & Collect options:
*Covid update* : Due to the closure of stores from Thursday 5th November, delivery to Crew stores is temporarily unavailable.
Crew Clothing Stores: FREE
Orders will arrive within 2-4 working days. As soon as your order arrives in store, we’ll send an email to let you know that it’s ready for collection. When visiting us to collect your parcel, please remember to bring the payment card used, or valid photo ID for PayPal.
Hermes Parcel Shops: FREE when you spend £50 or more.
Orders will arrive within 2-3 working days. We’ll email you to inform you of the progress of your delivery and to let you know when the parcel is ready for collection. When visiting us to collect your parcel, please remember to show your email / text proof of purchase, along with a proof of ID.
IF YOU NEED IT FASTER…**
Next Day: £5.95
Order by 5.00pm Monday-Thursday.
Saturday Delivery £7.95
Order by 2.30pm Friday for delivery on Saturday.
Express Monday: £5.95
Order by 12pm on a Sunday for delivery on the following Monday. Please note this is not available on Bank Holiday Mondays.
** Express services will request a signature upon delivery. Our Express services are only available to addresses within England, Wales and Scotland (excluding Scottish Highlands & Islands: HS, IV, KA, KW, PA, PH, ZE).
When placing an order for delivery within Northern Ireland, UK should be selected as the delivery country. If Next Day service is then selected, delivery to Northern Ireland will take 2-3 working days
Text-notifications will be issued where a mobile telephone number has been provided.
The exact cost of delivery is calculated when an order is placed and is subject to parcel size and weight. Local import duties and charges may apply - please contact your local customs office for more information.
Europe - Standard
5 - 7 working days
Europe - Express
2 - 3 working days
Rest of the World - Standard
7 - 12 working days
Rest of the World - Express
3 - 5 working days
International deliveries can be tracked using the reference provided in your despatch email. Express International Delivery orders are sent via Fedex and require a signature upon delivery. (Deliveries with Fedex cannot be made to BFPO or PO Box addresses, Russian Federation, Monaco, Tenerife or Mallorca.)
Receive free postage when only ordering Gift Cards.
Also available to purchase in-store – find your nearest Crew Store
Standard UK Delivery via Royal Mail tracked - Free delivery
2 - 4 working days (Mon-Fri excluding public holidays)
Standard Europe Delivery
5 - 7 working days (Mon-Fri excluding public holidays)
Standard Rest of the World Delivery
7 - 12 working days (Mon-Fri excluding public holidays)