WAYS TO RETURN
If you’ve changed your mind about your purchase then you can return it within 28 days of receipt in its original condition and with proof of purchase. This means it needs to be unused and still in its original packaging which is in good condition, allowing it to be resold. This excludes any items that have been personalised, as well as products that can’t be returned for hygiene reasons: underwear, boxer shorts, socks that have been tried on, swimwear where the hygiene strip has been broken or is missing. These products can only be returned if they are faulty or not as described.
Need more information? Please see our FAQs
QUICK & EASY RETURNS TO A CREW STORE
STORE RETURNS
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FREE |
TRACK YOUR POSTAL RETURN EVERY STEP OF THE WAY WITH OUR NEW ONLINE RETURNS PROCESS
EVRI
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FREE Start a return |
ROYAL MAIL
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FREE Start a return |
ROYAL MAIL COLLECTION
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FREE |
Need more information? Please see our FAQs