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Click & Collect options:
Crew Stores: FREE
Orders will arrive within 2-3 working days. During Sale orders will arrive within 3-5 working days.
On a Bank Holiday weekend, orders after 5.30pm Friday will arrive in store by the following Wednesday.
Hermes Parcel Shops: FREE when you spend £50 or more.
Orders will arrive within 2-3 working days. We’ll email you to inform you of the progress of your delivery and to let you know when the parcel is ready for collection. When visiting us to collect your parcel, please remember to show your email / text proof of purchase, along with a proof of ID.
Next Day: £5.95
Order by 5.00pm Monday-Thursday. Orders placed after 5.00pm Thursday will be delivered on the following Monday.
Saturday: £7.95
Order by 5.00pm Friday for delivery on Saturday.
Express Monday: £5.95
Order by 12pm on a Sunday for delivery on the Monday.
International - Click here for full details.
RETURNS:
We can exchange or refund undamaged items within one month.
Click here for more information.